Download Instructions

About Your Reports

You may receive reports in several formats including Microsoft Snapshot (*.snp), Microsoft Excel, Microsoft Word (*.doc), Microsoft Access (*.mdb), Rich Text Format (*.rtf) and others. Some reports may be viewed directly in your browser. Others you will need to download. For best results, please download the file. You will need to have the application ( Microsoft Snapshot Viewer, Excel, Access, other) installed on your computer in order to open the file.

    Internet Explorer
  • Right-click on the report and select 'Save Target As'. You should see the common Windows Save As.. dialog box.
    Netscape Navigator
  • Click on a report. Select 'Save to Disk' and click OK. You should see the common Windows Save As.. dialog box.

About the Microsoft Snapshot Viewer

The Microsoft Snapshot Viewer allows users to view Microsoft Access Reports without being connected to the Access database. Common installations of Microsoft Office 2000 don't normally include the Snapshot Viewer.

    To Install the Microsoft Snapshot Viewer
  • Download a file with a (*.snp) extension and attempt to open it. If you do not have the Snapshot Viewer installed, you should be prompted to install it.

  • Place your Microsoft Office 2000 CD in your CD drive and follow the instructions. (Recommended)

  • OR you can DOWNLOAD the Microsoft Snapshot Viewer at

    1. At Microsoft's site, Click "Download Snapshot Viewer."
    2. Download the file, SnpVw90.exe, to a folder on your computer.
    3. When the download is complete, go to the folder and double-click SnpVw90.exe to begin installation. Follow instructions.
To find out more about the Microsoft Snapshot Viewer, go to the Microsoft Office Download Center.

If you have any questions or special requests, please email Customer Service.